Privacy Policy

You are welcome to use Social Hub! We are fully aware of the importance of personal information to you, and your trust is very important to us. We will provide full protection for your personal information in accordance with the requirements of laws and regulations and with reference to industry best practices. In view of this, Shenzhen Tianzheng Technology Limited. (hereinafter referred to as "Techsun") has formulated this "Privacy Policy" (hereinafter referred to as "this policy/this privacy policy") to help you fully understand:

This policy applies to Social Hub products provided by Techsun. It is important to note that this privacy policy does not apply to services provided to you by other third parties through the aforementioned web pages or clients, mini programs or official accounts. For example, when you use third-party applications (such as Social Hub plug-in market) or services through Social Hub, or third-party services and products rely on Social Hub products to provide services to you, this policy does not apply to the information you provide to third parties.

Before using Social Hub products or services, please be sure to read and understand this policy, especially the terms marked in bold/bold underline. You should focus on reading and confirm that you fully understand and agree to it before you start using it. If you have any questions, comments or suggestions about the content of this policy, you can contact us.

Part One Definition

1. [Techsun] Shenzhen Tianzheng Technology Limited. (registered address: Room 1301, Building 1, ChangFuJinMao Building, South Side of Shihua Road, Fubao Community, Fubao Street, Futian District, Shenzhen City, Guangdong Province, China), and the single or collective name of related companies established now or in the future.

2. [Affiliated Company] Affiliated company refers to the affiliated company of Techsun service provider disclosed in Techsun Limited's latest company annual report. For specific information, please visit the following link ( https://www.techsun.com).

3. [Social Hub] Social Hub refers to a website system developed by Shenzhen Tianzheng Technology Limited. Techsun services provided by integrating certain functions/services of Techsun as third party services in Techsun Affiliates and/or other third party software and/or intelligent hardware.

4. [Personal Information] Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person.

5. [Personal Sensitive Information] Sensitive personal information refers to personal information including ID number, mobile phone number, personal biometric information, bank account number, property information, whereabouts, transaction information, and personal information of children under 14 years of age (including).

6. [Deletion of personal information] The deletion of personal information refers to the removal of personal information from the systems involved in the realization of daily business functions, so that it can be kept in a state where it cannot be retrieved or accessed.

7. Unless otherwise agreed, the definitions used in this policy have the same meaning as those in the User Agreement.

Part Two Privacy Policy

1. How we collect and use your personal information;

2. How do we use cookies and similar technologies;

3. How do we share, transfer and publicly disclose your personal information;

4. How do we protect your personal information;

5. How do you exercise your personal information rights;

6. How do we handle children's personal information;

7. How to transfer your personal information globally;

8. How to update this policy;

9. How to contact us.

1. How we collect and use your personal information

If you are a business, your customers need to understand how you, as the data controller, process and collect their personal information. When you use Social Hub, you need to obtain the customer's consent to authorize Techsun and other third parties to use and access the customer's personal information. In addition, if you are collecting any sensitive personal information of your customers (including information related to medical or health conditions, race or ethnic origin, political opinions, religious or philosophical beliefs, union membership or sexual orientation), it means that you know and You can only authorize Techsun and other third parties to use and access these sensitive personal information based on the clear and explicit consent of the customer. When you use Social Hub, we need/may need to collect and use your personal information including the following two types:

(1) In order to provide you with the basic functions of Social Hub, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use Social Hub normally;

(2) In order to provide you with additional functions of Social Hub, you can choose to authorize us to collect and use information. If you refuse to provide it, you will not be able to use the relevant additional functions or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of Social Hub.

You understand and agree:

In order to bring you a better product and service experience, we are continuously working to improve our technology, and we may launch new or optimized functions from time to time, and may need to collect and use new personal information or change personal information Purpose or method of use. In this regard, we will separately explain to you the collection purpose, scope and use method of the corresponding information by updating this policy, pop-up windows, page prompts, etc., and provide you with a way to choose your consent, and collect it after obtaining your consent ,use.

We collect the personal information you share with us, or the personal information provided by customers during shopping or checkout; we use this information to provide you with services so that you can provide better services to your customers.

2. How do we use cookies and similar technologies

(1) Use of Cookies

In order to ensure the normal operation of the website, to provide you with a more relaxed visit experience, and to recommend you content that may be of interest to you, we will store the name Cookie, Flash Cookie, or provided by your browser or associated application on your computer or mobile device Others usually contain identifiers, site names, and some local storage of numbers and characters (collectively called "Cookies"). With the help of cookies, websites can store your preferences or product data in the shopping cart.

If your browser or browser additional services allow it, you can modify your acceptance level of cookies or reject our cookies. But if you do this, in some cases it may affect your safe access to our website, and you will not be able to use some of the services we provide.

(2) Web beacons and pixel tags

In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the email we send you may contain an address link that links to the content of our website. If you click the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service Experience. A web beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in the email, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

3. How do we share, transfer and publicly disclose your personal information

(1) Sharing

We will not share your personal information with companies, organizations and individuals other than service providers, except in the following cases:

1. Sharing when you actively choose: If you actively purchase goods and services through Social Hub, we will share your order information and necessary information related to the transaction with the providers of related goods and services according to your choice to achieve you the need to purchase goods or services from it, and prompt it to complete the follow-up after-sales service. You can check the information published in the business license of the relevant goods and service providers on the main page of their business activities to identify your transaction partner.

2. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties. For example, if we entrust a third party to provide you with products or services, we will share the above information with the third party after obtaining your consent. If you refuse to provide such information, we will not be able to complete the relevant delivery services.

3. Sharing under legal circumstances: We may share your personal information externally in accordance with laws and regulations, the need for litigation dispute resolution, or the requirements of administrative and judicial authorities in accordance with the law.

4. Sharing with affiliated companies: In order to facilitate our provision of services to you based on the Social Hub account, recommend information that may be of interest to you or protect the personal and property safety of Social Hub affiliates or other users or the public from infringement, with your consent, your personal information may be shared with our affiliated companies. We will only share necessary personal information and are bound by the purpose stated in this privacy policy. If we share your sensitive personal information or the affiliated company changes the purpose of using and processing personal information, we will again ask for your authorization and consent.

5. Sharing with authorized partners: We will entrust authorized partners to provide you with certain services or perform functions on our behalf. Before entrusting, we will seek your consent by signing an agreement. We will only do so for lawful and legitimate reasons. Necessary, specific, and clear purpose to share your information, authorized partners can only have access to the information necessary for them to perform their duties, and can not use this information for any other purpose.

Currently, our authorized partners include the following types:

(1) In order for merchants using our software to complete the services you need, we will provide your order information, payment information, delivery address and contact information to the merchant.

(2) Suppliers, service providers and other partners. We send information to suppliers, service providers, and other partners that support our business. These supports include providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of services, providing customer service, payment convenience or conducting Academic research and investigation.

For companies, organizations and individuals with whom we share personal information, we will sign strict data protection agreements with them, requiring them to process personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.

2. In the event of a merger, acquisition or bankruptcy liquidation of service providers, or other situations involving mergers, acquisitions or bankruptcy liquidation, if the transfer of personal information is involved, we will require new companies and organizations that hold your personal information to continue to receive Restricted by this policy, otherwise we will require the company, organization and individual to seek authorization and consent from you again.

(3) Public disclosure

We will only publicly disclose your personal information under the following circumstances:

1. With your explicit consent or based on your active choice, we may publicly disclose your personal information;

2. If we determine that you have violated laws and regulations or seriously violated Techsun-related agreement rules, or to protect the personal and property safety of Techsun and its affiliate users or the public from infringement, we may follow laws and regulations or Techsun related agreement rules disclose personal information about you with your consent through SMS notifications or pop-up windows, including related violations and the measures Techsun has taken against you. For example, if you sell fake products and seriously violate the You Like rules, we may publicly disclose your store's main information and punishment.

(4) Exceptions for obtaining prior authorization and consent when sharing, transferring, and publicly disclosing personal information

In the following situations, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization:

1. Provided in accordance with laws and regulations or the requirements of competent authorities such as administrative, judicial and state departments;

2. In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain your consent;

3. Your personal information disclosed to the public by yourself;

4. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

According to laws and regulations, sharing and transferring personal information that has been de-identified, and ensuring that the data recipient cannot restore and re-identify the subject of personal information does not belong to the external sharing, transfer, and public disclosure of personal information. Storage and processing will not need to notify you separately and obtain your consent.

4. How do we protect your personal information

(1) To protect your information security, we strive to adopt various security protection measures that meet industry standards, including establishing reasonable systems and regulations, and implementing appropriate security technologies to prevent your personal information from being accessed and disclosed without authorization. Disclosure, use, modification, damage or loss.

We will use trusted protection mechanisms to prevent malicious attacks on data, such as using SSL encryption protection technology when exchanging data (such as credit card information) between your browser and "services", and provide https secure browsing for the website itself in order to protect the safety of your data during transmission. Use encryption technology to encrypt and store personal information to ensure data confidentiality. When using personal information, such as order query and display, we will use a variety of desensitization technologies to enhance the security of personal information in use. You need to know that there is no absolutely secure method of Internet transmission or electronic storage. Therefore, we cannot guarantee the absolute security of your personal information.

(2) We will take reasonable and feasible measures and try our best to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless there are mandatory retention requirements by law, such as the "People’s Republic of China E-Commerce Law" requiring product and service information and transaction information to be kept for a period of time since the transaction no less than three years from the date of completion. Our criteria for judging the aforementioned deadlines include:

1. Complete the transaction purpose related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints;

2. Guarantee the safety and quality of the services we provide you;

3. Do you agree to a longer retention period;

4. Whether there are other special agreements for the retention period.

After your personal information exceeds the retention period, we will delete your personal information or make it anonymized in accordance with the requirements of applicable laws.

(3) Please use a complex password to help us ensure the security of your account. We will do our best to ensure the security of any information you send to us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legal rights, we will bear the corresponding legal responsibility.

(4) After a personal information security incident unfortunately occurs, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and you can independently prevent and reduce risks Suggestions, remedies for you, etc. We will inform you of the incident-related situation by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will adopt a reasonable and effective way to publish an announcement.

At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of local regulatory authorities.

5. How do you exercise your personal information rights

Techsun understands your rights to your personal information, and takes reasonable steps to allow you to access, correct, modify, delete and transmit personal information or restrict the use of personal information. If you are a merchant or user, you can directly update various types of personal information, such as payment information or contact information, in your account settings. If you cannot change your personal information in your account settings, or if you have concerns about the data collected when visiting the Social Hub website or using the service, please contact us to make the necessary changes. Please note that if you send us a request related to your personal information, we must ensure that it is you before responding.

For this reason, we may request to view documents that can verify your identity, and we will discard them after verification

If you wish to appoint an authorized agent to exercise your rights on your behalf, please email us at the email address provided. If you send us an e-mail from another e-mail address, we will not be able to determine whether the request is from you, and therefore will not be able to accommodate your request. In your email, please include the name and email address of your authorized agent.

If you are a customer of a merchant and want to exercise these rights, please contact the corresponding merchant directly. We will act as a processor on behalf of the merchant and can only communicate your request to them and let them respond. Please remember that if you delete your personal information or restrict the use of your personal information, the service may not function properly.

6. How do we handle children's personal information

The children referred to in this policy refer to individuals under the age of 14. Without the consent of their parents or guardians, children are not allowed to create their own user accounts. If you are a minor, it is recommended that you ask your parents or guardians to read this privacy policy carefully and use our services or provide us with information with the consent of your parents or guardians.

In the case of collecting personal information of minors by using our products or services with the consent of their parents or guardians, we will only use, share, or transfer them when permitted by laws and regulations, with the explicit consent of the parents or guardians, or necessary to protect minors or disclose this information. If we find that we have collected children’s personal information without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.

7. How to transfer your personal information globally

All data of Social Hub Chinese users is currently stored in mainland China. In the future, we will set up several overseas regional data center on cloud to store our overseas user data due to the regional regulation request.

8. How to update this policy

Our privacy policy may change.

Without your explicit consent, we will not restrict your rights in accordance with this privacy policy. We will post any changes to the privacy policy on the dedicated page of Techsun Rule Center

For major changes, we will also provide more noticeable notifications (including we will notify you by way of publicity in the You Like Rule Center and even provide you with pop-up prompts).

The major changes referred to in this policy include but are not limited to:

1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;

2. Significant changes have taken place in our control rights. Such as changes in the information controller caused by mergers and acquisitions, etc.;

3. The main objects of personal information sharing, transfer or public disclosure have changed;

4. Your right to participate in the processing of personal information and how to exercise it has undergone major changes;

5. Our responsible department, contact information and complaint channels for handling personal information security have changed;

6. The personal information security impact assessment report shows that there is a high risk.

9. How to contact us

We have established a personal information protection department. If you have any questions, comments or suggestions about the content of this policy, or find that your personal information may be leaked or you feel that you need to withdraw, correct, or delete your personal information authorization, you can send an email to SocialHub@Techsun.com contact us, we will respond to your request within 15 days. You can also mail your complaint or report materials to us. Our mailing address is: Room 1301, Building 1, ChangFuJinMao Building, South Side of Shihua Road, Fubao Community, Fubao Street, Futian District, Shenzhen City, Guangdong Province, China.

If you are not satisfied with our response, especially if you believe that our personal information processing has harmed your legal rights and interests, you can also seek a solution through litigation in a court with jurisdiction in the defendant's domicile.